Privacy Policy

Exbabel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at exbabel.com and use our real-time translation services.

1. Information We Collect

Personal Information: When you create an account, subscribe to a plan, or contact us, we may collect your name, email address, billing information, and organization details.

Usage Data: We automatically collect information about how you interact with our services, including IP address, browser type, device information, pages visited, and session duration.

Audio & Translation Data: Our platform processes real-time audio for translation purposes. Audio streams are processed in real-time and are not stored permanently unless you explicitly enable recording features.

2. How We Use Your Information

• To provide and maintain our real-time translation services
• To process transactions and manage your subscription
• To improve and personalize your experience
• To communicate with you about updates, security alerts, and support
• To analyze usage patterns and optimize our platform performance

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the platform to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements.

You can manage your cookie preferences through your browser settings.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform. All third parties are contractually obligated to protect your data.

5. Data Retention & Security

We retain your information only for as long as necessary. We implement industry-standard security measures, including encryption in transit and at rest.

6. Your Rights

You may have the right to access, correct, delete, or export your personal data. Contact us at support@exbabel.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time by posting the new policy on this page.

8. Contact Us

If you have questions, please contact us at support@exbabel.com.